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Client Relationship Manager Jobs
Find your next client relationship manager role with Aaron Wallis Sales Recruitment by browsing through the roles we're currently recruiting for below.
Alternatively, submit your CV for one of our consultants to review, and we'll get back to you.
Client Relationship Manager Job Description
Often being the focal point of client communication, client relationship managers will perform a similar role as account managers in ensuring that a company's contracts and relationships are healthy and happy.
Client relationship managers will often manage internal teams overseeing the delivery of a product or service to a client, ensuring that it is delivered on time and as sold to the client. A client relationship manager's goal is to nurture current business relationships, and they will regularly receive bonuses on top of regular earnings for up-selling current contracts and increasing the revenue received from each one of their clients.
Regularly meeting with business partners and contacts, client relationship managers are expected to be flexible and regularly travel throughout the UK.
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Salary Survey for Client Relationship Manager Jobs 2024
- Average Salary: The average base salary for CRM positions in the UK sits around £45,000, with significant variations depending on industry, experience, company size, and location.
- Salary Range: Base salaries typically range from £35,000 for entry-level CRMs to £70,000+ for seasoned professionals with proven track records of building and nurturing strong client relationships.
- Commissions and Bonuses: While less common than pure sales roles, some CRM positions offer performance-based bonuses linked to achieving client satisfaction and retention goals, potentially boosting earnings by 10-15%.
- Location: London attracts the highest average salaries, followed by major cities like Edinburgh, Manchester, and Bristol. Salaries tend to be lower in smaller towns and rural areas.
- Industry: Industries like Financial Services, Professional Services, and Technology typically offer higher salaries due to complex client needs, competitive landscapes, and larger account sizes.
- Experience: Extensive experience building and managing client relationships, coupled with strong communication and negotiation skills, is crucial. Expertise in specific industries can be highly valuable.
- Qualifications: Possessing relevant certifications (e.g., Chartered Institute of Customer Management) or an MBA can enhance earning potential.
Salary Ranges for Client Relationship Manager Roles in 2024
Detailed breakdown of salary data from various sources:
According to Glassdoor, the average base salary for Client Relationship Managers in the UK is £42,000, while Senior Client Relationship Managers earn an average of £48,000.
Hays lists a salary range of £38,000-£65,000 for CRM positions, with experienced professionals earning up to £75,000 or more.
Totaljobs reports that the average salary for Client Relationship Manager jobs is £47,000, with a salary range of £40,000-£70,000.
Additional Factors:
- Company Size: Larger companies generally offer higher salaries and more extensive benefits packages compared to smaller enterprises.
- Benefits: Benefits packages vary greatly and may include health insurance, pension plans, company cars, travel opportunities, and professional development programs.
- Company Performance: CRMs in high-performing companies often command higher salaries and bonuses.
- Client Portfolio and Size: Managing larger client portfolios, particularly high-value accounts, significantly impacts earning potential.
- Team Management: Leading CRM teams and achieving team-based client satisfaction goals can further enhance earnings.
Industry-Specific Considerations:
- Financial Services: Complex financial products and demanding client expectations can lead to higher earning potential for CRMs with relevant expertise.
- Professional Services: Building strong relationships with key decision-makers is crucial, and strong interpersonal skills are highly valued.
- Technology: Deep understanding of the ever-evolving technology landscape and its impact on client needs is advantageous.
The market for UK Client Relationship Managers provides a range of opportunities with different base salaries and earning potentials. While expertise and experience in the industry play a crucial role in determining income, the potential for bonuses, career advancement, and building strong relationships with clients make it a fulfilling and ever-changing field.
What Makes a Good Client Relationship Manager?
It says it on the tin, really: client relationship managers are there to form successful relationships with their contacts, with the best candidates being able to nurture an account to increase the business which is sold to a partner company. Strong communication skills are key to enabling clients to trust you to deliver a product or service over the long term.
Strong business acumen is also required, with the best client relationship managers being able to spot an opportunity to upsell an account by really understanding the business needs of their client.
Looking To Recruit a Client Relationship Manager?
As an established sales-specific recruitment agency with over 10 years experience in recruiting high-calibre staff, Aaron Wallis Sales Recruitment can manage your recruitment process for you to help you find a client relationship manager who will really hit the ground running.
The Benefits of Recruiting with Aaron Wallis
- 12 Months Rebate
- Assigned Dedicated, Experienced Account Manager
- Psychometric Profiling
- Bespoke Interview Questions
- Fixed Price Recruitment Service
- Candidate Ability & Skills Testing
To place your sales vacancy with Aaron Wallis, click to call: 01908 061400 or submit a vacancy now.
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